Improvement or continuous improvement is a key component (or requirement) of a management system/plan, for example, a drinking water...

“You can have data without information, but you cannot have information without data.” – Daniel Keys Moran We need data to check that our...

Review and audit – is there a difference? Well, the review and audit of a risk management plan (e.g. DWQMP or DWMS) are two separate...

No one looks forward to an audit. They are inevitable, but you can make sure you get additional value from the process, rather than just...

Tap water versus bottled water – seems to come up every now and then! Why do some people choose bottled water? The answer varies but...

Tasleem Hasan, one of our senior consultants, has a technical paper published in the August 2017 edition of the AWA Current magazine -...